Terms of Service

These terms apply to all services provided by Prevsol Digital. By placing an order or using our services you accept them. Where a signed service agreement exists, that agreement takes precedence to the extent of any conflict.

We provide the services set out in your order or proposal. Anything not expressly included is out of scope and quoted separately.

For project work, we will agree a written scope before starting. Changes to that scope may affect cost and timeline, and we will tell you before proceeding.

Recurring services are billed in advance on the cycle stated in your order. Invoices are issued 14 days before the due date.

Services may be suspended 7 days after an invoice becomes overdue, and terminated 30 days after that. Reactivation may attract a fee.

Prices are quoted in USD and are exclusive of VAT where applicable.

You are responsible for the accuracy of information you provide, for keeping your account credentials secure, and for the lawfulness of content you publish or data you process using our services.

You must not use our services to send unsolicited bulk email, host unlawful material, or attempt to compromise the security of our infrastructure or that of others.

We target 99.9% monthly uptime on hosting services. This excludes scheduled maintenance, which we announce in advance wherever practicable, and circumstances beyond our reasonable control.

On full payment, you own the deliverables we create specifically for you, including designs, content and source code, and we assign those rights to you.

We retain ownership of our own pre-existing tools, frameworks and know-how, and grant you a licence to use them as embedded in your deliverables.

Nothing in these terms excludes liability that cannot lawfully be excluded.

Subject to that, our total liability arising from the services is limited to the fees paid by you in the twelve months preceding the claim. We are not liable for indirect or consequential loss, including loss of profit or loss of data where you have not maintained your own backups.

Either party may terminate a recurring service with 30 days' written notice, effective at the end of the current billing period.

On termination we will provide a full export of your data on request, and will retain it for 30 days before secure deletion.

These terms are governed by the laws of Zimbabwe, and the courts of Zimbabwe have exclusive jurisdiction.